UCWS&H operations are led by our Chief Executive Office (CEO) who reports to the Board.

Services to clients are delivered by four teams.

Their work is supported by the administrative efforts of our fifth team.

The five teams are:

  • Housing Services
  • Youth Services
  • Early Intervention
  • Volunteer Programs incorporating ?Care and Concern?
  • Finance and Administration

Team leaders report to our CEO.

Our work with clients is assisted by Finance, Administration and Information and Communications Technology (ICT) support provided by a mix of employed staff and volunteers.

Also reporting to our CEO is a Quality Assurance Coordinator.

20 people are employed by UCWS&H and we currently benefit from the services of about 60 volunteers.

Relationship to the Uniting Church

We are an agency of the Uniting Church in Australia and part of the national UnitingCare network established in 2000. We are ultimately accountable to the Victorian Synod Commission for Mission with UnitingCare Victoria and Tasmania playing an oversight and coordination role for Uniting Church Agencies in Victoria and Tasmania.

We are committed to delivering outcomes consistent with the UCV&T Strategic Framework and to delivering a unique response to the needs of our communities. We are an active contributor to the network of UnitingCare CEOs and to the small agencies networks.

Housing Support Services

The Single Adults Program
The Family Program
The Family Crisis Program
Wyndham Outreach Program
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Youth Services

Bridges Adolescent Community Placement Program (ACP) Adolescent Foster Care provides:
Short and long term placement of young people 12-18 years- child protection and foster placement
Recruitment, training, assessment and accreditation of Foster Carers
Resolve (which comprises)
Equipped-An Independent Living Skills Program for young people
Mediation-A Parent and Adolescent Mediation Service
Youth Housing Program – Specialised Homelessness Service
Young parents group for young mums and dads 25 years and under
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Early Intervention

Reconnect West (Parent and Adolescent Mediation, Counselling, Case Management and Community Development)
Wyndham Information and Support Program (WISP) – A crisis short term program offering support, information, referral, advocacy and short term counselling
Crisis Counselling- Vulenerable families
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Volunteer Programs

Care and Concern (which provides)
Emergency Relief Food Vouchers (Mondays to Fridays)
Food parcels (Monday to Friday)
Furniture Program for clients of the Agency
Opportunity Shop (Mondays, Wednesdays, Fridays and Saturdays between 10am to 2pm)
UnitingCare Christmas Gift Appeal during December
Other volunteer programs include:
Foster Care volunteers
Administration support
Gardening and general maintenance
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Agency Structure