About us

UCWS&H operations are led by our Chief Executive Office (CEO) who reports to the Board.

 Services to clients are delivered by four teams.

Their work is supported by the administrative efforts of our fifth team.

 

 

 The five teams are:

• Housing Services
• Youth Services
• Early Intervention
• Volunteer Programs incorporating ‘Care and Concern’
• Finance and Administration
   

Team leaders report to our CEO.

Our work with clients is assisted by Finance, Administration and Information and Communications Technology (ICT) support provided by a mix of employed staff and volunteers.

Also reporting to our CEO is a Quality Assurance Coordinator.

20 people are employed by UCWS&H and we currently benefit from the services of about 60 volunteers.

Relationship to the Uniting Church

We are an agency of the Uniting Church in Australia and part of the national UnitingCare network established in 2000. We are ultimately accountable to the Victorian Synod Commission for Mission with UnitingCare Victoria and Tasmania playing an oversight and coordination role for Uniting Church Agencies in Victoria and Tasmania.

We are committed to delivering outcomes consistent with the UCV&T Strategic Framework and to delivering a unique response to the needs of our communities. We are an active contributor to the network of UnitingCare CEOs and to the small agencies networks.

Housing Support Services

• The Single Adults Program
• The Family Program
• The Family Crisis Program
• Wyndham Outreach Program

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Youth Services

• Bridges Adolescent Community Placement Program (ACP) Adolescent Foster Care provides:
  
  • Short and long term placement of young people 12-18 years- child protection and foster placement
  • Recruitment, training, assessment and accreditation of Foster Carers
• Resolve (which comprises)
  • Equipped-An Independent Living Skills Program for young people
  • Mediation-A Parent and Adolescent Mediation Service 
• Youth Housing Program - Specialised Homelessness Service
  • Young parents group for young mums and dads 25 years and under

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Early Intervention

• Reconnect West (Parent and Adolescent Mediation, Counselling, Case Management and Community Development)
• Wyndham Information and Support Program (WISP) - A crisis short term program offering support, information, referral, advocacy and short term counselling
• Crisis Counselling- Vulenerable families

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Volunteer Programs

• Care and Concern (which provides)
  • Emergency Relief Food Vouchers (Mondays to Fridays)
  • Food parcels (Monday to Friday)
  • Furniture Program for clients of the Agency
  • Opportunity Shop (Mondays, Wednesdays, Fridays and Saturdays between 10am to 2pm)
  • UnitingCare Christmas Gift Appeal during December
• Other volunteer programs include:
  • Foster Care volunteers
  • Administration support
  • Gardening and general maintenance

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Agency Structure